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Contact Us

How can I pay for my order?

We accept Visa, MasterCard, American Express, Discover, Paypal, Money Orders, and Bank Wire Transfers on our website 24 hours, 7 days a week, 365 days a year.

 

Is it safe to enter my credit card numbers on Faucets.org?
Our store uses GeoTrust 128Bit SSL technology to protect your credit card information. 128Bit SSL technology is safer then using your credit card in a store, gas station, or restaurant.

 

How much is shipping?

Shipping is calculated during checkout once you enter the delivery zip code. Shipping is calculated in "Real-Time" to avoid shipping charge markups. If you are an international customer or having problems during checkout, contact us

 

How long will it take for me to receive my order?

All in-stock merchandise will be shipped to you using the shipping method you selected for your order. Orders are generally shipped the next "Business Day" (excluding weekends and holidays). You will receive an email notification as soon as we ship your item(s).

 

Why must Faucets.org verify my shipping address?

For fraud prevention purposes, if your billing and shipping addresses are different, we must verify your shipping address. Please contact the bank that issued your credit card and have your shipping address listed as an alternate address in that bank's memo field.

 

How do I track an order?

Login to your account and view order history.

 

Did you receive a damaged or defective item?

Contact us with your order number and we will either refund or send a replacement item to you. If your items were damaged in shipping, save ALL PACKAGING.

 

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Faucets Storefront

Mail To:

Faucets.org

1337 Rickett Road

Brighton, MI 48116

 

 

Email: sales@faucets.org

Live Help: chat with a live person

Phone: 1-800-797-1453

Fax: 810-225-9733

 

 

Customer Solutions for existing orders are available:
Mon-Fri 8:30 AM to 8:00 PM EST


Sales or Product Specialists are available:
Mon-Fri 8:30 AM to 8:00 PM EST

 

Personal Shopping Assistants are available:
Mon-Fri 8:30 AM to 8:00 PM EST

 

You can send email to us using the form below.


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